At www.menjean.shop we want you to be happy with your purchase. If you are not completely satisfied with your purchase of men’s jeans and trousers, we offer a clear return and refund policy to ensure a hassle-free shopping experience.
Return Request Application period: You have 14 days from the date you received the item to request a return. Application method: Please log in to your account, go to the “Order History” page, select the item you want to return, and fill in the return request form.
Product status Return conditions: Returned items must be in unused condition with original tags, packaging and accessories. We do not accept returns of used, washed or damaged items. Screening: All returned items will be inspected upon receipt. Only eligible items will be refunded.
Refund processing Refund method: Refunds will be processed via your original payment method and the processing time is usually 2 business days. Please note that bank processing times may vary. Shipping Policy: If the return is due to product quality issues (e.g., defective or wrong shipment), we will cover the associated shipping costs. For all other cases, shipping costs will be borne by the customer.
Return Process Packaging Items: Please place the returned item in the original packaging to ensure that the item is not damaged during transportation.
Attaching Return Label: Please include a completed return request form in the package. If you do not receive a return label, please contact Customer Service for assistance.
Return Address: Please send the returned item to the following address: 2315 WARM SPRINGS CT NAPERVILLE IL 60564-8403
Contact Us If you have any questions or need further assistance with the return or refund process, please feel free to contact our Customer Service team at the following methods:
Email: Help@menjean.shop
Thank you for choosing www.menjean.shop, we will wholeheartedly help you and ensure that your shopping experience is pleasant and worry-free!
